Privacy policy
Last updated: April 29, 2024
This privacy policy governs how Grožio ritualai, MB ("we," "us," "our"), legal entity code and registered office address: Papilėnų g. 3-34, 06224, Vilnius, email: info@rossi.lt, collects, stores, and uses customers' personal data.
By using the website, you agree to the rules set out in this privacy policy.
1. Personal data collected
We may collect the following personal data:
- First name, last name
- Company name
- Phone number
- Email address
- Billing address
- Delivery address
2. Purposes of data use
We use the collected personal data for the following purposes:
- To fulfill and deliver orders.
- To create and manage customer accounts.
- For email communication related to your orders or account.
- For direct marketing purposes (sending newsletters, which you can unsubscribe from at any time).
3. Cookies
Our website uses cookies. We use them for the following purposes:
- To analyze website performance (analytics cookies).
- To evaluate and improve the effectiveness of advertising and marketing.
You can manage or block cookies at any time through your browser settings.
4. Third-party service providers
We use the following third-party services, which may process your data on our behalf:
- Google Analytics (website analytics)
- Facebook Ads (for advertising purposes)
- Shopify (e-shop platform and order fulfillment)
- Klaviyo (email marketing and automation)
These services collect data according to their privacy policies.
5. Sharing data with third parties
Payments in the online store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475), Therefore, your personal information required for payment and confirmation will be transferred to Maksekeskus AS.
We do not share your personal data with other third parties (e.g., partners, suppliers).
6. Data retention period
Your personal data will be stored for as long as your account on our website is active. If you delete your account, your data will be deleted unless the law provides for a different storage period.
7. Your rights and data management
You have the right at any time to:
- Request to review your personal data.
- Request that inaccurate or incorrect data be corrected.
- Request that your personal data be deleted ("right to be forgotten").
To exercise these rights, please contact us by email: info@rossi.lt
8. Data security
To ensure the security of your personal data, we use the following measures:
- SSL certificate (data encryption).
- Data storage on secure servers.
- Regular security audits and checks.
9. Direct marketing
We conduct direct marketing by sending newsletters. If you do not wish to receive newsletters, you can unsubscribe at any time by clicking on the link at the bottom of each newsletter ("Unsubscribe").
10. Applicable law
This privacy policy and all matters relating to your personal data are governed by the provisions of the Republic of Lithuania and the EU General Data Protection Regulation (GDPR).
If you have any questions or complaints regarding the processing of your data, please contact us at the following email address: info@rossi.lt or the State Data Protection Inspectorate (vdai.lrv.lt).
Privacy Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this website.
Contacts
If you have any questions about this privacy policy, please contact:
Grožio ritualai, MB
Address: Papilėnų g. 3-34, 06224, Vilnius
Email: info@rossi.lt